obral Privacy Policy

This page describes what we collect when you use obral and how we keep that data protected. We at obral take your privacy seriously and comply with applicable data protection laws in every jurisdiction where we operate. When you register, deposit, or place a bet on obral, you share personal information with us—and we are committed to handling it responsibly.

Our privacy practices on obral are transparent. We collect only the information we need to verify your identity, process your payments, and comply with anti-money-laundering regulations. We do not sell your data to third parties, and we do not use your information for marketing purposes without your consent.

If you have questions about how we handle your data on obral, our support team is available through the obral help centre to provide clarification.

What Data We Collect on obral

We at obral collect personal information in several categories. When you register, we collect your name, email address, date of birth, phone number, and residential address. We use this information to create and manage your account on obral and to verify your identity.

To comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations, we require you to upload a government-issued ID (KTP, passport, or driving license) and proof of address (utility bill, bank statement, or government letter). We store these documents securely on obral's servers and use them only for identity verification and compliance purposes.

When you deposit or withdraw funds on obral, we collect payment information: your payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), transaction amounts, and timestamps. We retain this information to process your requests, detect fraud, and comply with financial regulations.

We also collect behavioral data on obral: which games you play, your bet history, your account balance, and your session activity. This data helps us improve our platform, detect suspicious patterns, and personalize your experience. We do not use this data to profile you for marketing or to discriminate against you.

Data we collect on obral

  • Personal identifiers: name, email, date of birth, phone, address
  • Identity documents: government ID and proof of address for KYC verification
  • Payment information: payment method, transaction amounts, and timestamps
  • Behavioral data: game selections, bet history, account balance, session activity
  • Device and connection data: IP address, browser type, device type, and access logs

How We Use Your Data on obral

We at obral use your personal information for specific, lawful purposes. First, we use it to create and manage your account, process your deposits and withdrawals, and settle your bets. Second, we use it to verify your identity and comply with AML/KYC regulations required by law. Third, we use it to detect and prevent fraud, money laundering, and other illegal activity on obral.

We also use your data to communicate with you about your account on obral—for example, to confirm your registration, notify you of promotions you are eligible for, or alert you to suspicious activity. We do not send marketing emails unless you have opted in. You can manage your communication preferences in your obral account settings at any time.

Account Management
We use your data to create your obral account, process transactions, and provide customer support.
Compliance & Fraud Prevention
We use your data to verify your identity, comply with AML/KYC laws, and detect suspicious activity on obral.
Communication
We use your email and phone to send account notifications and promotional offers (only if you have opted in).
Platform Improvement
We analyze behavioral data on obral to improve game performance, user experience, and security.

Third-Party Processors & Data Sharing on obral

We at obral work with third-party service providers to operate our platform. These include payment processors (to handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment transfers), identity verification vendors (to validate your KYC documents), and cloud hosting providers (to store your data securely). We share only the minimum data necessary with each processor and require them to protect your information under strict confidentiality agreements.

We do not sell your personal data to third parties for marketing or advertising purposes. However, we may disclose your information if required by law—for example, if a court orders us to provide data to law enforcement or if we are required to comply with a government investigation. We will notify you of such requests unless legally prohibited from doing so.

Our servers on obral may be located outside your jurisdiction. By using obral, you consent to the transfer of your data to countries where our hosting providers operate. We ensure that all data transfers comply with applicable data protection laws.

Your Rights & Data Retention on obral

We at obral respect your rights regarding your personal data. You have the right to access your data, request corrections if information is inaccurate, and request deletion of your data (subject to legal retention requirements). To exercise these rights, contact our support team through the obral help centre.

We retain your personal data on obral for as long as your account is active and for a period after closure to comply with legal and regulatory requirements. Typically, we retain account data for at least 5 years after account closure to satisfy anti-money-laundering and tax obligations. Transaction records are retained for at least 12 months to resolve disputes and provide account history.

  1. Right to Access

    You can request a copy of all personal data we hold about you on obral; we will provide it within 30 days.

  2. Right to Correction

    If your information on obral is inaccurate, you can request that we correct it through your account settings or by contacting support.

  3. Right to Deletion

    You can request deletion of your obral account and associated data, subject to legal retention requirements.

  4. Right to Opt-Out

    You can opt out of promotional communications from obral at any time through your account preferences.

Cookies & Tracking on obral

We at obral use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored on your device that help us remember your login status, preferences, and activity on obral. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

We use cookies on obral for several purposes: to authenticate your login, to remember your language and display preferences, to track your session activity for security purposes, and to analyze how you use our platform so we can improve it. We do not use cookies to track you across other websites or to build a profile of your browsing habits outside obral.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being set. However, disabling cookies on obral may affect your ability to use certain features of our platform. We recommend keeping cookies enabled for the best experience on obral.

Security & Contact on obral

We at obral implement industry-standard security measures to protect your data. We use encryption (SSL/TLS) to secure data in transit, and we store sensitive information in encrypted databases. We restrict access to your data to authorized personnel only and conduct regular security audits on obral.

However, no security system is completely impenetrable. While we work hard to protect your information on obral, we cannot guarantee absolute security. If you believe your obral account has been compromised, contact our support team immediately.

If you have questions about our privacy practices on obral, or if you wish to exercise your rights regarding your data, contact us through the obral help centre. We will respond to your inquiry within 30 days. You can also refer your complaint to the relevant data protection authority in your jurisdiction if you believe we have violated your privacy rights.

We at obral remain committed to protecting your privacy and operating transparently. This privacy policy may be updated from time to time to reflect changes in our practices or applicable law. We will notify you of material changes via email or by posting an updated version on our platform. Your continued use of obral after an update constitutes acceptance of the revised policy.